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- Administrative Services job search
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Job summary
- Main area
- Clinical Applications Team
- Grade
- Band 4
- Contract
- Fixed term: 2 years
- Hours
- Full time - 37.5 hours per week
- Job ref
- 264-6247011-COR
- Employer
- Kettering General Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Northampton General Hospital
- Town
- Northampton
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Closing
- 02/07/2024 23:59
Employer heading
Clinical Applications Support Analyst
Band 4
Job overview
Do you want to make a positive difference in our digital delivery across the Group?
We have recently developed a groupwide Digital Service providing digital services across University Hospitals of Northamptonshire; Northampton General Hospital NHS Trust and Kettering General Hospital NHS Foundation Trust. Working together as a hospital group provides us with exciting opportunities to deliver benefits over and above what we could achieve as individual organisations and our approach to “do once for both” as set out in our Group Digital Strategy. In the development of our Groupwide Digital service, we have some great opportunities remaining in our teams!
An exciting opportunity has arisen to join the Group Digital Division as a Clinical Applications Support Analyst. The post holder will contribute to the efficient delivery of a second line support service for our clinical and non-clinical applications, focusing on the delivery to internal service level agreements.
This position is based at Northampton General Hospital. The ability to travel between the Kettering General and Northampton General Hospital sites will be a requirement.
Main duties of the job
As a Clinical Applications Support Analyst, you will:
- Coordinate the Junior Doctors intake, new starters and transfers within the Trust.
- Work as directed to contribute to the day to day system management and user support of these electronic patient systems post implementation. This will often require investigation of systems and technology, fault finding and resolution.
- Support the team through creation of accounts and configuration of simple changes to the clinical applications.
- Identify, in conjunction with stakeholders, any clinical risks associated with the use of Clinical Applications and electronic patient records.
- Provide technical support and professional advice regarding Clinical Applications.
We are looking for a flexible, self-motivated and organised individual with the ability to prioritise workload and deliver to deadlines.
You must be proficient in the use of IT tools, with experience in communicating effectively with different stakeholders.
Working hours are Monday to Friday between 08:00 to 17.00 on a rota. The post holder will be expected to work flexibly to meet the demands of a 24/7 organisation, as well as occasionally work outside of the core working hours to support configuration changes and system upgrades.
Working for our organisation
Kettering General Hospital NHS Foundation Trust (KGH) and Northampton General Hospital NHS Trust (NGH) formed a hospital Group; University Hospitals of Northamptonshire NHS Group on 1 July 2021. Working together as a hospital group provides us with exciting opportunities to deliver benefits over and above what we could achieve as individual, whilst each Trust retains its sovereignty.
Our vision is important for our patients as it delivers the infrastructure that enables seamless care across pathways, preventing delays and putting them at the centre of their care with access to, and control over, their own electronic health records.
Our Excellence Values:
- Compassion
- Respect
- Integrity
- Courageous
- Accountable
Your contract will be with Kettering General Hospital, with responsibility and accountability across the Group Clinical Applications Team.
Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people.
Detailed job description and main responsibilities
For further information on the advertised role, please refer to the attached job description. The full person specification can be accessed within the same document.
Person specification
Education, Training & Qualifications
Essential criteria
- Educated to Diploma / Vocational; Level 4 or equivalent level or equivalent experience
- Evidence of continuous personal and professional development.
Knowledge & Experience
Essential criteria
- A basic understanding of the requirements of the NHS patient record recording
- Experience in contributing to the success of a multi-disciplinary team as effective team member
Desirable criteria
- Experience providing support for clinical systems
- Experience of carrying out testing
Skills
Essential criteria
- Ability to develop verbal and written communication and presentation skills suitable for a range of audiences
- Able to manage priorities for self
- Ability to undertake duties effectively
- Proficiency in the use of IT tools, particularly Microsoft Office. Advanced keyboard skills
Desirable criteria
- Familiar with hospital environment and the role of EPR Systems in the clinical and business operation of the Trust
Key Competencies/ Personal Qualities & Attributes
Essential criteria
- Highly motivated, hard-working, self-confident, robust and resilient individual with drive and determination to deliver
- Able to perform confidently in stressful situations
Important Information
Applications will be transferred to TRAC system, by completing an application your are giving authorisation for the transfer of your data.
Correspondence regarding your application will be sent to you via a TRAC system account.
Please submit your application as soon as possible; due to the high volumes of applications we receive and we reserve the right to close any adverts before the closing date once we have received sufficient applications.
We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
We welcome applications from members of our black and minority ethnic (BME) communities, especially in relation to senior posts within at KGH.
Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
Appointments will be made on merit.
In submitting an application form, you authorise Kettering General Hospital (KGH) NHS Foundation Trust to confirm any previous NHS service details via the Electronic Staff Record (ESR) Inter Authority Transfer (IAT) process. Including factual reference, occupational health clearance and statutory and mandatory training record.
If you need to have a Disclosure Barring Service (DBS) check, as a requirement of the role, you will be required to repay the cost of obtaining a DBS check (£50) and this amount will be reclaimed from your first salary. From 1st February 2019 all new starters to the Trust are required to join the DBS update service as per Trust DBS Re-checking Policywhich has an annual cost of £13. New employees who do not join the update service will be required to pay £50 for a new DBS check in 3 years time.
Please note that news starters with KGH are subject to a six month probationary period.
Please ensure that the information you provide on your application form is correct, accurate and that nothing has been omitted. Any information that is stated in your application form in relation to qualifications/training courses/work/education experience/references must be able to be evidenced. Failure to do so may result if your offer being withdrawn.
"Safeguarding is everyone's business. KGH considers Safeguarding a priority amongst its citizen's and a key value for all employed to the service."
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities. The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
- Staff Privacy Notice (PDF, 300.3KB)
Further details / informal visits contact
- Name
- Dan Simons
- Job title
- Clinical Applications Manager
- Email address
- [emailprotected]
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